Roku Software Update Causes Washed-Out Colors on HDR Content: Users Report Issues with Disney+, YouTube TV, and More

Roku’s Recent Software Update Causes Washed-Out Colors in HDR Streaming

If you’re a Roku user who’s been enjoying the vibrant colors of your favorite shows and movies in HDR, you might have noticed a recent change. A recent software update seems to be causing washed-out colors when streaming HDR content from popular apps like Disney+, YouTube TV, Netflix, and more. In this post, we’ll dive into the details of the issue, its potential causes, and what you can do to fix it.

The Problem: Washed-Out Colors in HDR Streaming

The issue was first reported on Roku’s issue tracking board, where users began sharing their experiences of desaturated, almost black-and-white images when streaming HDR content. The problem seems to affect almost any app on Roku TVs, not just Disney+, as initially thought. Users have reported the issue with various TV models, including TCL and Hisense, and on different software versions, including Roku software version 14.5.

The Investigation: What’s Causing the Problem?

Roku has acknowledged the issue and is investigating the cause. The company is asking users to share their experiences, including the type of content being affected, TV model, and software version. While the exact cause is still unknown, some users have reported that the issue is limited to Roku streaming, rather than any deeper TV firmware issues.

The Impact: What Does it Mean for Users?

For users who enjoy HDR content, this issue can be frustrating and affect their viewing experience. Washed-out colors can make HDR content look dull and unengaging, which is a significant departure from the vibrant colors and contrast that HDR is known for. While some users may not notice the issue, others may find it distracting and affect their overall viewing experience.

What Can You Do?

If you’re experiencing the issue, there are a few things you can try:

  • Check your TV’s software version and ensure it’s up to date.
  • Try restarting your Roku device or TV.
  • Check if the issue is specific to a particular app or content type.
  • Reach out to Roku’s customer support for further assistance.

Conclusion: What’s Next?

While the exact cause of the issue is still unknown, Roku is investigating and asking users for their help. In the meantime, users can try the troubleshooting steps above to see if they can resolve the issue. As more information becomes available, we’ll be sure to update you on any developments.

Summary:
Roku’s recent software update has caused washed-out colors in HDR streaming for some users. The issue affects various TV models and apps, and Roku is investigating the cause. If you’re experiencing the issue, try checking your TV’s software version, restarting your Roku device, and reaching out to customer support for further assistance.