Google Voice Gets a Refreshed Call Experience: What’s New and What’s Next

After a long time of neglect, Google is finally giving its Voice-over-IP service, Google Voice, some much-needed love. The company has announced a refreshed in-call interface with key call control buttons lined up in a row, making it easier to manage your calls. But that’s not all – Google is also introducing the ability to start a three-way conference call, making it easier to connect with multiple people at once.

A New Look for Google Voice

The refreshed call interface now has a prominent and easily accessible layout that looks more like Google Meet. The new design includes a “Transfer” button to the left of the Hold button, and an “Add” button to the right that changes to “Merge” when you have a second call waiting. This makes it easy to manage your calls and switch between them seamlessly.

Three-Way Calling: A Game-Changer

The ability to start a three-way conference call is a major update for Google Voice. To start a three-way call, simply tap the Add button during an existing call and select someone from your contact list. Voice will then start a call with the other person and let you merge the calls with a tap. This feature is currently only available to Google Workspace customers who have a Voice Starter, Voice Standard, or Voice Premier subscription, as well as customers with SIP Link Standard and SIP Link Premier.

What’s Next for Google Voice?

While the new features are exciting, there are still some questions about what’s next for Google Voice. Will the refreshed interface come to all Google Voice users, including iOS users? Only time will tell. Additionally, will we see more features and updates in the future? We can only hope.

Actionable Insights

• If you’re a Google Workspace customer, make sure to check if the new features are available to you.
• Take advantage of the three-way calling feature to connect with multiple people at once.
• Keep an eye out for future updates and features from Google Voice.

Summary

Google Voice has finally received a much-needed refresh, with a new in-call interface and the ability to start a three-way conference call. While there are still some questions about what’s next for the service, the new features are a welcome addition. Whether you’re a Google Workspace customer or not, it’s worth keeping an eye on Google Voice to see what’s next.