The Silva Goal Broke Our Office Wifi

The Silva Goal Broke Our Office Wifi

Personal mobile data office life streaming world cup 2014

The Silva Goal Broke Our Office Wifi Before It Broke My Heart

I work in an open-plan office with maybe forty people in it, and on Sunday I found out that at least twelve of us were streaming the USA-Portugal match on our phones during what was, on paper, a normal workday. Nobody planned this. It just sort of happened around 3:45 in the afternoon when someone in the break room said "wait it's 2-1 US" a little too loud and by 4:00 half the engineering team had the WatchESPN app open under their desks like teenagers hiding a phone from a teacher.

I'm not even that big a soccer guy, if I'm honest. I watch the World Cup every four years and then forget the sport exists until the next one. But there's something about a match that's actually close, actually live, actually happening in front of a few hundred people you sort of know, that turns a Sunday-afternoon-in-the-office into an event. And this one was close. US up 2-1 going into stoppage time, everybody already mentally composing their smug Monday morning "we're through to the knockout round" texts.

Then our wifi died. Not metaphorically - actually died, right around the 90th minute, the exact worst possible moment, because half the building was streaming the same broadcast off the same overloaded pipe. My stream froze on a shot of the sideline. I sat there watching a spinning circle for what felt like forty-five seconds but was probably closer to fifteen, refreshing, refreshing, and then my phone buzzed with a Twitter notification that just said "NOOOOOOOO" from somebody I follow, no context, and I knew before the video ever came back that something bad had happened.

Turned out Silva had knocked in a header off a long ball from Ronaldo in the fifth minute of stoppage time. 2-2 final. I watched the replay about four times on a stream that kept dropping frames, which somehow made it worse, like watching a car crash in slow motion where the slowness is a technical failure rather than a directorial choice.

Here's the part that actually interests me as somebody who thinks about this stuff too much: apparently this match ended up being the most-streamed single sporting event in US history, at least according to what ESPN's own numbers people were saying afterward. Millions of people watching soccer on phones and laptops instead of TVs, in the middle of a weekday afternoon, on services that frankly were not built for this kind of load. Our office wifi is a pretty good example of what that actually looks like on the ground - not "the internet broke," just forty people on the same access point all wanting the same 3 Mbps stream at the same second, and the access point saying no thanks.

I don't think this is some grand statement about cord-cutting or the death of cable, even though I'm sure someone somewhere already wrote that post this week. It's just a weird preview of what Sundays are going to look like from now on, I think - fewer people gathered around one TV, more people gathered around forty different phones, all failing at the exact same moment for the exact same reason. There's something almost communal about it actually, everybody's stream freezing in unison, everybody swearing at their phone in unison. A shared bad experience is still a shared experience.

Small complaint while I'm here, unrelated but related: my carrier's data plan has a 2GB cap and I'm now fairly sure I burned through a third of my month's allotment on a stream I couldn't even watch cleanly. That seems like a bad trade. Nobody designs these plans with "your whole office will simultaneously try to watch a header in the 95th minute" in mind, and honestly why would they, but it's the kind of thing that makes you resent your phone bill in a very specific, very 2014 way.

Anyway. USA still through to the knockout round on points, so it wasn't a disaster, just a Sunday that got a lot more interesting than any of us expected and a wifi network that was not remotely ready for it.