Nobody Checks the Resume Until Someone Wants To

Nobody Checks the Resume Until Someone Wants To

Tech News resumes scott-thompson tech industry yahoo

So the big Yahoo story this week isn't about products or earnings or anything Yahoo actually makes anymore (can anyone even name the last thing Yahoo shipped that mattered?). It's about CEO Scott Thompson's resume, and specifically, a computer science degree he apparently does not have.

Quick recap for anyone who missed it: back on May 3rd, Dan Loeb — the activist investor at Third Point who's been trying to force his way onto Yahoo's board for months now — sent a letter pointing out that Thompson's official bio, the one Yahoo itself put out when they hired him in January, says he holds a bachelor's degree in computer science and accounting from Stonehill College. Small problem. Stonehill didn't even offer a computer science major until years after Thompson graduated. He has an accounting degree. That's it. No CS, inadvertent or otherwise.

Yahoo's been scrambling since. Thompson sent staff a memo yesterday sort of acknowledging the mess without really explaining how a fake credential sat on his official corporate bio for something like a decade, through stints at PayPal and eBay, where apparently nobody thought to run it past an actual transcript either. The company's line right now is "inadvertent error." I don't buy it, but I also don't think it matters whether I buy it. The board is reportedly looking into it and I'd guess this isn't over.

Here's the part that actually gets me though, and it's not really about Thompson specifically. It's how normal this is. Every hiring manager I've ever talked to in this industry says the same thing: nobody checks. You put a degree on your LinkedIn, it goes on your bio, it gets copy-pasted into every press release and conference speaker page for the rest of your career, and unless someone with a grudge and a research budget decides to dig, it just sits there being true by default. Thompson isn't unique. He's just unlucky that an activist investor with an axe to grind happened to be the one who checked.

I'll admit I have a dumb personal version of this. Years ago, applying for a summer internship, I left a C- off a transcript summary I typed up myself instead of attaching the real PDF. Nobody caught it, nobody cared, it was a philosophy elective I took to fill a schedule gap. Totally different scale from claiming a degree you never earned while running a company with actual shareholders and a board that owes them fiduciary duty, obviously. But it's the same instinct, just with the stakes turned way down: the assumption that nobody's going to check the paperwork.

What I keep coming back to is that computer science degrees have turned into this weird status marker in tech even for people who haven't written code in twenty years. Nobody pads their resume with an accounting degree they don't have. You pad it with CS, because CS is the word that makes people nod. It's become shorthand for "legitimate tech executive" the same way an MBA is shorthand for something else entirely. Thompson didn't need a CS degree to run Yahoo. He was a payments guy. The job never required it. He apparently wanted the label anyway, or somebody along the way wanted it for him and he never bothered correcting it.

There's also just something very 2012 about the fact that this got discovered because an activist investor was digging through SEC filings looking for leverage, not because a journalist was doing due diligence on a new CEO back in January. The system worked, technically, it just worked for the wrong reasons and four months late.

I don't know how this plays out for Thompson. Maybe he survives it, maybe the board decides four months in isn't worth the embarrassment of admitting they hired someone whose bio nobody verified. Either way I'd bet real money that somewhere this week, a dozen other executives are quietly asking their assistants to double check exactly what their own official bios say about where they went to school.